Returns & Exchanges
At Rambo Bikes, we want you to be completely satisfied with your purchase; if your gear doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All returned items must be in their original, unworn condition with tags still attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship the Package
Drop off your package at any authorized carrier location or schedule a pickup to send your gear back to our distribution center.
- 4.Receive Your Refund
After our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.